Reset a Candidate's Responses

If you would like to provide your candidate with another attempt at their responses, you can do so by resetting one or more of their recordings.

To reset a candidate, follow the short instructions below.

Step 1	Search for the candidate and bring up their profile.
Step 2	Select the Select for Reset checkbox, next to the response(s) you would like to reopen for them.
Step 3	Scroll to the bottom of the page and click on the red Reset button.
Step 4	Choose a new closing date if necessary, and select which email notification you want to send to the candidate.     You can configure more email templates in the Manage Email Templates page
Step 5	Click Confirm to send the candidate a notification and reopen their question.